Effective Date: 04/25/2025
Last Updated: 04/25/2025
Welcome to Immobilase (Immobilase, Ltd). We are a company registered in the United Kingdom and are committed to protecting and respecting your privacy in accordance with UK data protection law. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Your Website URL, e.g., www.immobilase.com] (the "Website").
Please read this Privacy Policy carefully. By using the Website, you acknowledge the data processing practices described herein. If you do not agree with the terms of this Privacy Policy, please do not access the site.
This policy is prepared primarily in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Where applicable (e.g., if processing data of individuals within the EU), it also considers the EU General Data Protection Regulation (EU GDPR).
The data controller responsible for your personal data under UK data protection law is:
Immobilase Ltd, a company registered in England and Wales with registration number 16336575. Registered Office Address: 81 Newgate Street, Morpeth, Northumberland, NE61 1BX, United Kingdom (referred to as "we", "us", or "our" in this policy).
Full details can be found in our Legal Notice here.
We may collect the following types of personal data about you:
• Identity and Contact Data: Such as your name, email address, telephone number, and any other identifier you may provide when you contact us (e.g., through a contact form).
• Technical Data: Such as your Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website. This is often collected automatically.
• Usage Data: Information about how you use our Website, such as which pages you visit, the time and date of your visit, the time spent on those pages, and other statistics (often collected via cookies and analytics tools).
• Cookie Data: Information collected via cookies and similar tracking technologies. Please see Section 10 ("Cookies and Tracking Technologies") for more details.
We generally do not collect sensitive personal data (Special Categories of Data under UK GDPR, like health information) through this informational website. If this changes, we will update this policy and implement specific lawful bases (like explicit consent) as required by law.
We collect data in the following ways:
• Direct Interactions: You may give us your Identity and Contact Data by filling in forms on our Website or by corresponding with us by post, phone, email, or otherwise.
• Automated Technologies: As you interact with our Website, we may automatically collect Technical Data and Usage Data. We collect this personal data by using cookies, server logs, and other similar technologies.
We will only use your personal data when the law allows us to. Under the UK GDPR, the most common lawful bases we rely on are:
• Consent: Where you have given us clear consent for a specific purpose (e.g., non-essential cookies, subscribing to marketing communications).
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests. Examples include operating/improving our Website, ensuring security, analysing usage (pseudonymised data), and responding to inquiries.
• Legal Obligation: Where we need to comply with a legal obligation under UK law.
We identify and document the specific lawful basis for each processing activity.
We use the information we collect or receive:
• To operate and maintain our Website.
• To respond to your inquiries and provide support.
• To send you information you have requested or consented to receive.
• To analyse Website usage to improve user experience.
• To monitor and protect the security of our Website and comply with our Terms of Service.
• To comply with UK legal and regulatory requirements.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including satisfying any legal, regulatory, tax, accounting, or reporting requirements under UK law.
We consider factors like the data's nature, sensitivity, potential risk, processing purposes, and legal requirements when determining retention periods. Specific retention periods for different data types are documented internally and available upon request where appropriate.
We have implemented appropriate technical and organisational security measures designed to protect the security of your personal information against accidental loss, unauthorised access, alteration, or disclosure, in line with UK GDPR requirements. Access is limited to those employees, agents, and contractors who have a business need to know.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Our Website uses cookies and similar technologies. Cookies are small text files stored on your device.
We use:
• Strictly Necessary Cookies: Essential for basic Website function (e.g., security, navigation). These do not require consent under UK law.
• Analytical/Performance Cookies: Help us understand website usage (e.g., Google Analytics). Require your consent.
• Functionality Cookies: Remember your preferences for enhanced usability. May require your consent.
You can manage your cookie preferences via your browser settings. Blocking necessary cookies may impact site functionality.
Under UK data protection law, you have various rights regarding your personal data:
• Right of Access: Request access to your personal data.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your data where there's no good reason for us to continue processing it.
• Right to Restrict Processing: Request suspension of processing under certain conditions.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Data Portability: Request transfer of your automated data (based on consent or contract) to you or a third party.
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent.
• Right to Lodge a Complaint: Complain to the UK's supervisory authority, the Information Commissioner's Office (ICO) (www.ico.org.uk). We hope you'll contact us first to resolve any issues.
To exercise these rights, please contact us using the details in Section 14. We may need to verify your identity before responding.
Our Website is not intended for children under the age of 13 (the age of consent for information society services under UK GDPR), and we do not knowingly collect data relating to children under this age. If we learn we have collected such data inadvertently, we will take steps to delete it.
We may update this Privacy Policy periodically. The updated version will be indicated by the "Last Updated" date. We encourage you to review it frequently.
For questions about this Privacy Policy, our data practices, or to exercise your rights, please contact:
Immobilase Ltd
81 Newgate Street, Morpeth, Northumberland, NE61 1BX, United Kingdom
amy@immobilase.com
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